Ben88 Terms and Conditions — Full Version in English

Ben88 is an online gaming platform built specifically for users in Bangladesh and South Asia. These Terms and Conditions apply to the ben88 website, mobile application, and all related services.

Your relationship with ben88 is governed by a binding agreement. This agreement takes effect from the moment you register your account and remains in force until your account is closed. ben88 reserves the right to amend these Terms and Conditions at any time.

All games, bonuses, promotions, and services provided on this platform are governed by these Terms and Conditions. Additional terms may apply to specific promotions or games and will be stated alongside the relevant offer.

To register an account on ben88, you must meet the following requirements. Each person may only hold one account. Attempting to create multiple accounts may result in all accounts being closed and any accumulated balance being forfeited.

You are required to provide accurate information when registering. Submitting incorrect or misleading details may cause issues during account verification or withdrawal. ben88 reserves the right to verify registration information at any time.

• Full legal name (as it appears on your national ID)
• A valid mobile number for your personal use only
• Correct date of birth (must be 18 years of age or older)
• A valid and active email address
• A valid payment method registered in your own name

You are responsible for keeping your account password confidential. You are fully liable for all activity that occurs under your account. If someone accesses your account without your permission, contact ben88 support immediately.

You must be at least 18 years old to register an account on ben88. Minors are not permitted to create an account or use the platform. ben88 may request supporting documents to verify your age at any time.

One of the following documents may be required for KYC (Know Your Customer) verification:

• National ID Card (NID) — clear photos of both front and back
• Passport — photo of the information page
• Driving license (government-issued)
• Utility bill or bank statement for address verification (issued within the last 3 months)

Withdrawals may be restricted until the verification process is complete. ben88 keeps all user information secure and does not share it with third parties.

Deposits and withdrawals on ben88 can be made via bKash, Nagad, Rocket, and other approved payment methods. All transactions must be made from a payment account registered in your own name.

Deposits and withdrawals through third parties are strictly prohibited. Any violation may subject the account to investigation and transactions may be placed on hold.

• Minimum deposit amount as specified on the platform
• Withdrawals are typically processed within 15 minutes to 24 hours
• Withdrawals may be delayed if KYC verification is not completed
• Additional verification may be required for unusual transactions
• Ben88 is committed to preventing suspicious financial activity

Ben88 regularly offers welcome bonuses, reload bonuses, cashback, and various promotional offers. Each bonus has its own terms and conditions, which should be read carefully before accepting.

Accepting a bonus comes with wagering requirements — the bonus amount must be wagered a specified number of times before any withdrawal can be made. Full wagering details are outlined in each bonus offer.

• Claiming multiple bonuses from the same IP address or device is prohibited
• Bonus funds cannot be withdrawn directly
• Bonuses may only be used on games approved by ben88
• Ben88 may modify or cancel bonus offers at any time
• Accounts found to be abusing bonuses may be suspended or terminated

Referral bonuses, free spins, and loyalty points each carry their own expiry dates and terms. Any unused bonuses or points will be automatically forfeited once they expire.

All games on ben88 are powered by certified Random Number Generator (RNG) technology. This ensures that every game outcome is entirely random and unbiased. No game result is predetermined.

In the event of any technical error during gameplay on ben88, the company's decision is final. Any winnings obtained by exploiting software bugs or errors will be considered void.

• Using bots or automated software during gameplay is strictly prohibited
• Collusion or coordination with other players is strictly prohibited
• Any dispute regarding a game result must be reported to support within 72 hours
• The dealer's decision in live games is final

The following activities are strictly prohibited on the ben88 platform. Any violation will result in immediate account closure and legal action where necessary.

• Using the platform for money laundering or illegal fund transfers
• Fraud, cheating, or hacking attempts
• Bonus abuse through the creation of multiple accounts
• Stealing or using another user's account credentials
• Spreading viruses or malicious software on the platform
• Attempting to manipulate game outcomes
• Harassment or abusive behavior toward other users

Ben88 may temporarily suspend or permanently close an account for any of the following reasons:

• Violation of any clause within the Terms and Conditions
• KYC verification failure or submission of false information
• Suspicious financial activity
• Bonus abuse or system exploitation
• Extended period of account inactivity

You may request to close your account at any time. All valid balances may be withdrawn before closure, but any bonus balance will be forfeited. Contact support to initiate self-exclusion.

Ben88 places the highest importance on protecting users' personal information. To learn how we collect, use, and store your data, please refer to our Privacy Policyis described in detail.

Your personal information is never sold to third parties. However, information may be shared when required by law or at the request of a regulatory authority. ben88 uses 128-bit SSL encryption to keep all data secure.

For any dispute or complaint, contact the ben88 support team first. Our team aims to provide an initial response within 48 hours. Complex matters may take up to 7 business days to resolve.

If you disagree with a decision made by ben88, you may file a complaint with the relevant licensing authority. In any dispute, data recorded by ben88 will be considered authoritative unless a clear technical error is proven.

Ben88 reserves the right to update these Terms and Conditions at any time. Users will be notified of significant changes via email or an on-platform notification in advance.

Continued use of the platform after any changes are made will be considered acceptance of the updated terms. We recommend reviewing this page regularly. The date of the latest version will be shown at the top of the page.

If you have any questions about these Terms and Conditions, please reach out to our support team. We're always here to help.