Everything about how your personal data is collected, stored, and protected at ben88 is laid out clearly here. We believe transparency is the foundation of trust.
Ben88 is Bangladesh's trusted online gaming platform. We place the highest importance on our users' privacy. This Privacy Policy explains what information ben88 collects, how it is used, and how securely your data is stored.
By using ben88's website, app, or any of our services, you are agreeing to this Privacy Policy. Please read it carefully before your first use. If you have any questions, our support team is available to help.
This Privacy Policy applies to all ben88 services, including the web platform, mobile application, Live Casino, slots, Sports Betting, and all other gaming services. We are committed to never using your personal information without your permission.
Ben88 only collects information that is genuinely necessary to provide our services. No unnecessary data is gathered. A full breakdown of the different types of information we collect is provided below.
| Data Type | Example | Collection Methods |
|---|---|---|
| Identity Information | Name, Date of Birth, National ID | At the Time of Registration |
| Contact Information | Mobile Number, Email Address | At the Time of Registration |
| Financial Information | BKash/Nagad Number, Transaction History | During deposit/withdrawal |
| Device Information | IP address, browser type, operating system | Automatically |
| Gaming Information | Game history, betting records, session logs | During Platform Use |
| Verification Information | NID photo, selfie, proof of address | Through the KYC process |
Beyond the information listed above, ben88 may occasionally collect additional data with your consent — such as your preferences and feedback for promotional surveys. This type of data collection is entirely optional.
Ben88 uses your information only for specific, legitimate purposes. Every use of your data has a clear reason behind it, and your information is never used beyond that scope.
To opt out of marketing or promotional communications, you can disable notifications in your account settings at any time or contact our support team.
Ben88 uses industry-standard security technology to keep your data safe. Our servers and databases are monitored around the clock, with multiple layers of protection in place to prevent unauthorized access.
Your data is not retained beyond the period necessary. After account closure, data is kept for a legally required period and then permanently deleted.
Ben88 uses cookies on its website and app. Cookies are small data files stored in your browser that help improve your experience. We use several types of cookies.
You can manage or delete cookies at any time through your browser settings. Please note that disabling certain essential cookies may affect platform functionality.
Ben88 respects your right to data privacy. Your key rights are outlined below. To exercise any of them, please reach out to our support team.
If you'd like to know what information ben88 holds about you, we'll provide a full list within 7 business days.
If any of your information is incorrect, you can request a correction and we will update it promptly.
After closing your account, you can request deletion of all data beyond what we are legally required to retain.
If you object to your data being used for marketing purposes, we will stop immediately.
You can request a download of your data in a portable format (CSV/JSON).
You may withdraw your consent at any time. This will not affect the lawfulness of any processing carried out prior to withdrawal.
Ben88 strictly does not provide services to anyone under 18. Age is verified at registration, and no account will be opened for anyone below that age.
If we become aware that a minor has created an account, that account will be closed immediately and all collected data will be permanently deleted. Data belonging to minors is never used or retained for any purpose.
Ben88 may update this Privacy Policy from time to time. Changes may be made in response to service improvements, legal changes, or new regulatory requirements.
Continued use of ben88 after any changes indicates your acceptance of the updated policy. If you object to the changes, you will have the option to close your account.
For any questions, concerns, or complaints regarding this Privacy Policy, please contact our dedicated team. We take all complaints seriously and work to resolve them as quickly as possible.
An initial response is provided within 48 hours of receiving a complaint. Complex cases may take up to 7 business days for full resolution.
Our data protection measures meet international standards — your security is ensured at every level.
All data between your device and our servers is protected with 128-bit SSL encryption. No one can intercept your information in transit.
Ben88 never sells your personal information to third parties. No data is passed to advertisers — that is our firm commitment.
Third-party security experts regularly audit ben88's security infrastructure. Any vulnerabilities identified are addressed immediately.
Ben88 has a dedicated data protection team focused solely on safeguarding your privacy. Your complaints are routed directly to this team.
All your data is permanently deleted within 7 days of an account closure request. No information is retained unnecessarily.
Support for any privacy-related questions is available in Bengali. Language will never be a barrier to exercising your rights.
Your data is fully protected under ben88's strict privacy policy and international-standard security measures. Join now.